Automated Customer Service Line

Members may call for account information, enter a meter reading and check on billing items with this fast and easy-to-use system.

With this fast and easy-to-use system, you can:

Hear the total of your last bill.
Hear the total of all payments received since your last bill.
Hear the payment amount currently due.
Hear your most recent meter reading and the date entered.
Enter your current meter reading.
Change your phone number.
Pay your bill by credit card.
Hear important phone numbers.

To use the system you must have a touch tone phone.

Please have your account number ready prior to calling.

Dial 1-800-311-8556 for the Customer Service Line; members in Caroline County should dial 410-479-4206.

Please call Sunday to Saturday, 4 AM to 10:30 PM.

Choptank Electric Cooperative, Inc., Route 404 & Route 328, Denton, Maryland 21629 Toll Free: 877-892-0001